About Us
We mean business. We are committed to fighting online scams and have the tools to do so. Some time ago, when we were part of the overall chargeback process (acting as the conduit for other organizations in the market), we decided to step into the breach and get our hands dirty. We may not be the only player in the market, but we are confident enough to state that we are good at what we do.
Do the right thing. It will gratify some people and astonish the rest
Just over a decade ago, we were a small part of the chargeback ecosystem, offering other companies and organizations the gifts of our labor. Then we decided that we were more than capable to offer our services to the broader community.
Our steadfast team now has an excellent reputation for getting the job done, and perhaps more importantly, the tools and technology we possess puts us one step ahead of the scammers.
A case brought to Cyber Investigation, regardless of the amount lost, will always get the same level of dedication. Our job is to get to the truth, and the investigation reports we provide, have a track record of doing exactly that.
With you every step of the way
At Cyber Investigation, we value our relationship with our clients, which is why the support you get from us is genuine and helpful. It's in our best interest to work closely with you as doing so increases the chance of the successful completion of a case.
From the moment you first contact one of our associates to the end of your case, you can be confident that we are working in your best interest, and we know that in this trying time, you will need the help and support you deserve
Often those who approach us are at their lowest. They've suffered the degradation of being scammed, and the losses they have felt have almost certainly affected their personal lives in a big way. That’s why we are here to assist in any way we can, in a way that is compassionate and caring.
Why Choose Us
Our investigation reports played a key role in over 10,000 successful cases, and their success rate is far higher than most competitors. Our overall ethos and approach are customer-centered, but not at the expense of reason. If we don't think your claim will succeed, we'll tell you.
Cyber Investigation is well aware of the direction online scammers are heading in and, as such, is well placed to deal with the criminals that thrive within it. Our team has a constant finger on the pulse of online scams and is therefore capable of reacting speedily to new threats, and no matter what the circumstances of your case, you can feel confident that we've got your back.
Action is the antidote to despair.
Questions And Answers
To aid you with any issues, concerns you may have, both in terms of the process and Cyber Investigation, here's a list of FAQs to help allay your fears and answer your queries.